Trusted Realty | Privacy Policy

Effective Date: 17 March 2025

At Trusted Realty we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it when you visit our website trustedrealty.com.au ("the Site").

By accessing or using our Site and services, you agree to the terms and practices outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services or visit our website.

1. Information We Collect

We collect various types of information when you interact with our website:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Property preferences or search criteria

  • Payment details (if applicable, such as for booking property viewings or services)

B. Non-Personal Information

  • IP address

  • Browser type and version

  • Device information (e.g., mobile, desktop)

  • Geographic location (general location, not specific)

  • Pages viewed on the Site

  • Referring URL (how you arrived at our website)

C. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather information about how the Site is used. Cookies allow us to analyze website traffic and improve the functionality of the Site. You may adjust your browser settings to control cookie preferences or block them, but doing so may impact the usability of the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To help you find properties, schedule viewings, or receive real estate-related advice and information.

  • Customer Support: To respond to inquiries and provide assistance when needed.

  • Marketing: To send promotional emails, newsletters, or property updates (you can opt out of these communications at any time).

  • Improving User Experience: To analyze user behavior and improve the functionality and content of the website.

  • Legal and Security Purposes: To comply with applicable laws, resolve disputes, and prevent fraudulent activity.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors and service providers who assist us with operating the website and performing services related to real estate transactions (e.g., payment processing, property management software). These third parties are required to keep your information confidential and are only allowed to use it to provide services on our behalf.

  • Legal Compliance: We may disclose your information to comply with legal requirements, such as responding to a subpoena, court order, or legal investigation, or to protect our rights, property, or safety.

  • Business Transfers: If Trusted Realty is involved in a merger, acquisition, or sale of all or part of its assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no data transmission or storage system is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal data, depending on your location and applicable privacy laws:

  • Access and Rectification: You can request access to the personal data we hold about you and ask that we correct any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal data, subject to certain legal and contractual obligations.

  • Opt-Out of Marketing: You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in the email or by contacting us directly.

To exercise these rights, please contact us at [Insert Contact Email Address].

6. Third-Party Links

Our website may contain links to external websites or services that are not operated by us. We are not responsible for the content, privacy practices, or security of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Trusted Realty
jade@trustedrealty.com.au
0411838018